Services & Upgrades
- Preventive maintenance
- 24/7 helpdesk
- Emergency visits
- Spare parts
- Digital monitoring
- Upgrades
- Proactive support that keeps you running
We don’t just react — we anticipate. From preventive maintenance to real-time monitoring, we help you avoid downtime before it happens.
- Easy access and fast spare parts delivery
Because your production needs never stand still, IBA provides tailored upgrades, integrating the latest technology, that boost performance, productivity and reliability.
Your operations, optimized.
IBA Services are designed to safeguard your production and simplify your day-to-day. With 24/7 support, preventive interventions, emergency response digital monitoring and obsolescence management, we ensure your facility runs at peak performance — today and tomorrow.
Your full-service package is the sum of these elements:
24/7 helpdesk and remote support
Preventive maintenance
Emergency visits
IBA store access
Consumables
Non-consumable parts replacement
Continuous training with IBA Academy
IBA Services covers the entire lifecycle of your radiopharmacy operations.
- Now & in the future
with our continuously evolving innovations and expertise
- One call away
from IBA’s team of expert
- Tailored to your needs
Different packages available to match your needs and budget.
- Increase your production uptime
Preventive maintenance and rapid response minimize downtime and maximize ROI.
- Stay ahead of time with continuous improvements
Access to evolving innovations, digital monitoring, and expert insights. Manage your equipment obsolescence thanks to tailored upgrades.
- Gain full visibility and control with digital tools
Our Kare Portal gives you real-time access to site data, monitoring, and alarms — anytime, anywhere — so you can make informed decisions and optimize performance.
You don’t only have to take our word for it. Here is what others say about the IBA Services & Upgrades.
Laboratory of Radiochemistry
I found the IBA Store very easy and straightforward
“As a first time user I found the IBA Store very easy and straightforward, especially since the proper components were included in the Recommended Spare Parts List. I think it's very well done."
- 14/01/2025
Discover Kare Portal
- 11/03/2025
User's voice Milos Orlik about IBA services and upgrades“We have a contract with IBA for 2 preventive maintenances per year for 3 sites. We have hotline support by e-mail and remote support for software problems. I think they are very important because without technical support, we couldn't solve some hard problems.”
Milos Orlik, Cyclotron Operator
ÚJV Řež, a. s.
