
Kare Portal
One-stop-solution to unlock your production, anytime, anywhere
- Services
- IBA platform
- 24/7 support

Unlock your potential. Anytime. Anywhere
Our centralized platform, Kare Portal, offers you a real-time overview of your production with your IBA equipment, all support-related requests, and many more with predictive maintenance, real-time alerts, remote view.
- Convenience
All information related to your equipment in one place
With your secure access to Kare Portal, you gain an exclusive real-time, remote view of the production data of your cyclotrons and chemistry modules. This one-stop-solution, with live chatter, also gives you instant updates on every support ticket linked to your IBA equipment.
- Predictability
Configure your alerts and get notifications in case of equipment risk or failure
Within this tailored platform, you configure your alerts to match your operational needs and maintenance plan. Following your equipment’s deviations with real-time notifications whenever your equipment encounters a potential risk or failure, increases the uptime of your equipment.
With our obsolescence management, you are informed on time about any upcoming obsolescence and can anticipate critical replacement of your equipment.
- Efficiency
Automated reporting and predictability optimize your planning and uptime
Kare Portal is a secure, user-friendly platform designed to streamline your daily operations. It facilitates the onboarding of new operators and boosts team productivity through automated production reporting and customizable instant alerts.
With its integrated mobile app, you can even access remote view of your equipment anytime, anywhere.
Watch how the Kare Portal works

- 14/01/2025
Discover Kare Portal
- 18/11/2024
Discover the IBA Kare Portal from inside
- 20/02/2025
User's voice Sebastien Hanard about IBA services and upgrades“We haven’t lost any batches in 4 years. We work in collaboration with IBA to work deeply with the machine and we have seen amazing results four years without any issue. We buy a lot of upgrades to improve the machine and to continue to invest in the machine.”
Sebastien Hanard, Site Engineer Lead
AAA Bethune
