Services
- Preventive maintenance
- 24/7 helpdesk
- Emergency visits
- Spare parts
- Digital monitoring
- Upgrades
- IBA Academy
- Proactive, always-on support
Preventive maintenance and real-time monitoring that avoid downtime before it starts.
- Instant access to the right expert, every time
IBA Kare Portal and our helpdesk enable instant connection with the right IBA specialist who knows your equipment and your needs.
Your operations optimized
IBA Services are designed to safeguard your production and simplify your day-to-day. With 24/7 support, preventive interventions, emergency response digital monitoring and obsolescence management, we ensure your facility runs at peak performance — today and tomorrow.
Your full-service package is the sum of these elements:
24/7 helpdesk and remote support
Preventive maintenance
Emergency visits
IBA store access
Consumables
Non-consumable parts replacement
Continuous training with IBA Academy
IBA Services covers the entire lifecycle of your radiopharmacy operations.
- Now & in the future
with our continuously evolving innovations and expertise
- One call away
from IBA’s team of expert
I found the IBA Store very easy and straightforward
“As a first time user I found the IBA Store very easy and straightforward, especially since the proper components were included in the Recommended Spare Parts List. I think it's very well done."
- 20/02/2025
User's voice Jyri Lehto about IBA services and upgrades
- 11/03/2025
User's voice Milos Orlik about IBA services and upgrades“We have a contract with IBA for 2 preventive maintenances per year for 3 sites. We have hotline support by e-mail and remote support for software problems. I think they are very important because without technical support, we couldn't solve some hard problems.”
Milos Orlik, Cyclotron Operator
ÚJV Řež, a. s.
